Setting the E-mail Sending Account
How do I set the e-mail address used when sending e-mails? How do I set up DNS to lower spam rates?
Erdi Yerebasmaz avatar
Written by Erdi Yerebasmaz
Updated over a week ago

What is the Delivery Account?

There are 2 steps you have to do in Fonzip to ensure that you send e-mails sent from your corporate account.

The first is the activation mail sent to your e-mail address. This mail is sent to you automatically when your fonzip account is active. If you want it to be sent again or changed, you can perform the relevant operations from the menu on the left from the E-Mail & SMS> Settings> Outbound Mail Address section. If your sender account is not active, a warning will appear in the notifications section in Fonzip. If your delivery account is not active, no mailing will be made.

DNS Settings

Many e-mail servers do not accept e-mails without DNS records named SPF, DKIM and DMARC and put them in spam folder. If you want your e-mails to be sent in a healthy way from your institution's delivery account, you need to make the dns records below to the e-mail address you have defined by the hosting company you are connected to.

SPF record as TXT

If you already have an SPF record, it will be sufficient to add the following information to your spf line without making any changes to the existing one. ip4:

DKIM / DomainKey record as TXT

You have to enter two records.

1.DKIM Record

The value you will enter for ;

t=y; o=~

2.DKIM Record

The value you will enter for;


DMARC record as TXT

The value you will enter for;

v=DMARC1; p=none; sp=none; rua=mailto:[email protected]; ruf=mailto:[email protected]; rf=afrf; pct=100; ri=86400;

How Do I Control Change?

For SPF Record:

For DKIM Registration:

Note: You have to write genel as Selector.

For DMARC Registration:

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